This privacy policy explains how Kenzie Mosher Coaching collects, uses and protects your personal information when you visit kenziemosher.com or work with me. Kenzie Mosher Coaching is a DBA of Northwest Iowa Fitness LLC, based in Spencer, Iowa. In this policy, "we," "us" and "our" mean Kenzie Mosher Coaching.
Information you give us
• Forms on this site: your name, email, state and anything you choose to type in when you fill out the contact form, the peptides interest form or the quiz. The peptides interest form also asks you to confirm you're 18 or older.
• Quiz answers: your answers are used to show you a starting point and to follow up with information that fits it.
• Email sign-ups: your name and email when you join my email list.
• When you become a client: your contact details, mailing address, health history and intake forms through Practice Better, my secure client portal.
• Mobile number: only if you choose to give it, so we can text you [see Text messages below].
• Payments: handled by Stripe. We never see or store your full card number.
Please don't include detailed health information in website forms. We'll get into that privately once we connect.
Text messages
If you give us your mobile number and agree to receive texts, Kenzie Mosher Coaching may send you text messages about your inquiry, appointments, coaching and my practice. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Agreeing to texts is never required to buy a service.
We don't sell or share your mobile number or text message consent with third parties for their marketing.
Information collected automatically
When you visit the site, we and our tools may collect your IP address, browser and device type, pages visited and how you got here. We use cookies and tracking tools such as Google Analytics, the Meta Pixel and GoHighLevel tracking to understand how the site is used, measure purchases and quiz results and improve our marketing.
How we use your information
• To answer your questions and send what you asked for
• To deliver coaching, Lab Reviews and client support
• To order labs and coordinate with lab partners
• To process payments
• To send emails about my practice [you can unsubscribe anytime]
• To improve the website and our marketing
• To meet legal, tax and accounting requirements
Who we share it with
We never sell or rent your personal information. We share only what's needed with the tools and partners that help run my practice:
• Showit: hosts this website
• GoHighLevel: website forms, the quiz, email, text messages and client records
• Practice Better: client portal, intake forms, messaging and checkout
• Stripe: payments
• Zoom: Strategy Sessions and client calls
• Lab partners: the independent labs that process your tests, only when you order a
Lab Review
• Fullscript: supplement orders, if you use my supplement store
• Our medical provider network: if you choose a prescription therapy, your intake goes to an independent licensed provider network for review. They handle that information under their own policies.
• Analytics and advertising tools: as described above
We may also share information if the law requires it.
Health information + HIPAA
Kenzie Mosher Coaching is not a HIPAA covered entity. We still keep your health information private and only use it to support your coaching. Our services are educational and don't replace care from a licensed medical provider.
How we protect it
We use secure, industry-standard tools to protect your information. No website or online transmission is 100% secure, so we can't guarantee absolute security.
Your choices
• Unsubscribe from emails with the link at the bottom of any email
• Block or delete cookies in your browser settings
• Ask to see, correct or delete the personal information we hold about you by emailing [email protected]
Some records may need to be kept for legal, tax or accounting reasons.
Age
This site and my services are for adults 18 and older. We don't knowingly collect information from anyone under 18.
Affiliate links
Some links on this site are affiliate links, including my supplement store through Fullscript. We may earn a commission at no extra cost to you.
Changes to this policy
We may update this policy. The date at the top shows the latest version.
Contact
Kenzie Mosher Coaching
[email protected]
Spencer, Iowa, USA